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Case Study

Property Management: Improving Occupant Experience in Multi-Tenant Office Buildings

With Solve you can eliminate all the barriers between you and your tenants
Property management

Overview

Managing multi-tenant office buildings can be complex—ineffective tenant engagement, delayed issue reporting, and low app adoption leave Property Managers juggling inefficient processes and dissatisfied occupants.

Solve simplifies everything:

  • Instant Issue Reporting: Occupants use an app-free interface to report building issues like flickering lights, attach photos, and track updates in real time.
  • Streamlined Management: Requests are automatically routed to the right team members, tracked via dashboards, and visualised on floor plans for efficient handling.
  • Smarter Decisions: Analyse patterns, identify recurring issues, and monitor SLA performance to optimise operations.

Results?

Improved tenant satisfaction, faster resolutions, and a more efficient way to manage properties.

Experience Solve today—download the case study on our website!

Client Testimonial

We have been using the solve system for about 5 months now and it has been an absolute game changer. It is so simple and straightforward to use, even with the language barrier. My residents scan the QR code, tick a box, add some notes/photos if needed, and if goes directly to my head of maintenance, who can then prioritise the job and mark it done when completed, it’s very time efficient. The app itself is easy for the staff to navigate, and the weekly analytic reports give me a summary of the issues and how quickly they were resolved.

Róisín - General Manager
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